General Terms and Conditions (GTC)
§ 1 Scope of application, customer information
The following general terms and conditions (GTC) govern the contractual relationship between LEDental GmbH (ledental.de) and entrepreneurs who purchase goods via our shop. We do not recognise terms and conditions that conflict with or deviate from our terms and conditions.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to order goods.
(2) You can place one or more products in the shopping cart. In the course of the ordering process, you enter your data and wishes regarding the method of payment, delivery modalities, etc.. Only when you click on the order button do you make a binding offer to conclude a purchase contract.
(3) We are entitled to accept your offer within 2 working days by sending you an order confirmation by e-mail. After the fruitless expiry of the period referred to in sentence 1, your offer shall be deemed to have been rejected, i.e. you shall no longer be bound by your offer.
(4) The customer receives the invoice by e-mail.
§ 3 Customer information: Storage of the contract text
Your order with details of the concluded contract (e.g. type of product, price, etc.) will be stored by us. As a registered customer, you can access your past orders via the customer login area ("My account").
§ 4 Customer information: Correction notice
You can correct your entries at any time before submitting the order by pressing the delete button. We will inform you about further correction options on the way through the ordering process. You can also exit the ordering process completely at any time by closing the browser window.
§ 5 Retention of title
The object of purchase remains our property until full payment has been made.
§ 6 Statutory rights of liability for defects and limitation period
(1) Statutory liability for defects
Statutory liability rights for defects exist for our goods.
(2) Limitation of liability for defects (warranty)
Your warranty claims due to defects in the purchased item shall become statute-barred one year after the transfer of risk. The following claims are excluded from this regulation
- on damages
- due to fraudulently concealed defects
- from any guarantee given
- auf Recourse according to §§ 445a, 478 BGB
The statutory limitation periods shall apply to these excluded claims.
The buyer shall bear the shipping costs to us in the event of warranty claims.
§ 7 Limitation of liability
We exclude liability for slightly negligent breaches of duty insofar as these do not relate to material contractual obligations, damage arising from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. Essential contractual obligations include in particular the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we must provide you with the item free of material defects and defects of title.
§ 8 Place of jurisdiction
The exclusive place of jurisdiction for all disputes arising from this contract is our registered office.
§ 9 Voluntary return policy
LEDental GmbH grants customers a right of return. Within the return period, the customer can check whether the quality of the delivered products meets his expectations. If the customer does not wish to keep the product, it must be returned to LEDental GmbH by insured parcel at the customer's expense no later than the third working day after delivery. In addition, the customer must inform us of the return on the same day by email or fax, stating the consignment number. If the customer makes full use of the right of return, the purchase price less shipping costs will be refunded. This right is not granted for spare parts.